Automobile · Tire & General Repair
Big Brand Tire & Service
616 N 8th St, Killeen, Texas, 76541
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Updated: 19 May 2026
Authenticity Score: 78/100
About
Big Brand Tire & Service is a well-known shop with a mixed reputation. Many customers praise their fast service, friendly staff, and competitive pricing. However, there are significant complaints about poor scheduling, misdiagnosis, and some questionable business practices. It's a shop that works well for some, but others have had very frustrating experiences.
Our Review Process
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13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Big Brand Tire & Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
70/100
Transparency
65/100
Pro Tip
Always confirm your appointment and get a second opinion for major repairs.
Tire specialists
Alignment
Pros & Cons
✓ What Works Well
- Fast service
- Friendly staff
- Competitive pricing
✗ Areas to Improve
- Poor scheduling
- Reports of misdiagnosis
- Inconsistent customer service
Frequently Asked Questions
- Do you offer alignments?
- How much for a set of tires?
- Can you fix my car's issue?
User Feedback
Great service
Mixed experiences
Proceed with caution
Quick Info
- Category Automobile
- City Killeen
- State Texas
- Postcode 76541
- Country United States
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