Big Brand Tire & Service
12251 N 51st Ave, Glendale, Arizona, 85304
Big Brand Tire & Service is a mixed bag for many. A lot of customers love the front desk staff, especially Omar and Matt, who are often described as helpful and professional. The tire prices are competitive, and many find the service quick. On the flip side, there are significant complaints about mechanical work, specifically regarding misdiagnoses and high costs for repairs that didn't solve the problem. It seems like a great spot for tires, but maybe proceed with caution for complex mechanical issues.
We analyze 75 public reviews for Big Brand Tire & Service using our data models and filter out spam to highlight only authentic feedback.
Stick to tires and basic maintenance here; get a second opinion for major engine or suspension work.
✓ What Works Well
- Competitive tire pricing
- Friendly and helpful front desk staff
- Quick turnaround for simple services
✗ Areas to Improve
- Inconsistent mechanical repair quality
- Reports of unnecessary upselling
- Long wait times during busy periods
- Do you offer free tire pressure checks?
- How long does an alignment take?
- Do you honor manufacturer warranties?
Great deals on tires
Mechanical work was hit or miss
Staff is very accommodating
- Category Automobile
- Neighborhood Glendale
- City Glendale
- State Arizona
- Postcode 85304
- Country United States
