Big O Tires
3215 Mall View Rd, Bakersfield, California, 93306
Big O Tires on Mall View Rd receives highly polarized reviews. Many customers appreciate the friendly staff and quick service, while a significant number report issues with upselling, poor diagnostic accuracy, and lack of accountability. There are recurring complaints about billing transparency and inconsistent quality of work. It seems to be a location where experiences vary wildly depending on the staff member and the nature of the service.
We analyze 78 public reviews for Big O Tires using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repair recommendations and verify all charges before paying.
✓ What Works Well
- Friendly and professional staff (sometimes)
- Quick service for minor repairs
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Inconsistent quality of work
- Lack of billing transparency
- Do you offer free tire pressure checks?
- How long does a typical oil change take?
- What is your warranty policy on tires?
Be cautious of upselling on unnecessary repairs.
Service quality can be hit-or-miss.
Great service when they get it right.
- Category Automobile
- City Bakersfield
- State California
- Postcode 93306
- Country United States
