Automobile · Tire Shop

Big O Tires

2809 SE J St, Bentonville, Arkansas, 72712

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Big O Tires in Bentonville has a very mixed reputation. While some customers appreciate the friendly staff and quick service, there are numerous reports of poor communication, high prices, and inconsistent repair quality. Many customers feel that the shop is more interested in upselling than in providing honest, reliable service. It's a shop that seems to have a loyal following but also a significant number of dissatisfied customers.

Our Review Process
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Newest
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Highest rating
20
Lowest rating

We analyze 77 public reviews for Big O Tires using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Always get a second opinion if you feel the repair quote is too high.

Tire specialists
Corporate chain
Pros & Cons

✓ What Works Well

  • Friendly staff (for some)
  • Quick service (for some)
  • Clean waiting area

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication
  • Reports of overcharging
Frequently Asked Questions
  • Are they honest about repairs?
  • Do they stand by their work?
  • How long is the wait?
User Feedback

They fixed my car fast.

I felt like I was being ripped off.

Communication is a major issue.