Big O Tires
Automobile · Tire & Auto Repair

Big O Tires

11815 S Black Bob Rd, Olathe, Kansas, 66062

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Big O Tires in Olathe is a shop with a split reputation. Many customers praise the friendly, efficient service and the helpfulness of managers like Mark and Thomas. However, there are significant complaints about bait-and-switch pricing, aggressive upselling, and poor communication. Some customers feel they have been taken advantage of, while others find it to be a reliable and fair shop. It seems to be a place where your experience can vary greatly depending on who is working and what service you need.

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We analyze 71 public reviews for Big O Tires using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always get a second opinion if you are quoted for major repairs, and verify all pricing before authorizing any work.

Tire protection program
Alignment services
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Fast service for some repairs
  • Good availability for appointments

✗ Areas to Improve

  • Reports of bait-and-switch pricing
  • Aggressive upselling of unnecessary services
  • Inconsistent communication
Frequently Asked Questions
  • Do they honor online quotes?
  • Is the tire protection program worth it?
  • Are they honest about repair needs?
User Feedback

Some customers feel valued and well-treated

Others feel the shop is deceitful and greedy

Quality of work can be inconsistent