Big O Tires
5707 W 86th St, Indianapolis, Indiana, 46278
This shop is a total mixed bag. Many customers rave about the new manager, Oscar, who seems to have turned the place around with his friendly, honest, and fast service. However, a significant number of people feel burned by aggressive upselling and questionable pricing tactics. While some get a great deal and quick turnaround, others report feeling scammed or dealing with poor workmanship. It really depends on who you talk to when you walk in.
We analyze 78 public reviews for Big O Tires using our data models and filter out spam to highlight only authentic feedback.
Always ask for a second opinion if they recommend expensive suspension work; many customers found cheaper fixes elsewhere.
✓ What Works Well
- Fast service when things go right
- Friendly and helpful management
- Good pricing on tires
✗ Areas to Improve
- Aggressive upselling tactics
- Inconsistent workmanship
- Poor communication on status
- Can you patch this tire or do I need a new one?
- Why is the quote so much higher than other shops?
- Is the manager available to discuss my bill?
Oscar is a game changer for this location.
Avoid the upselling, stick to what you need.
Workmanship can be hit or miss.
- Category Automobile
- Neighborhood Northwest Indianapolis
- City Indianapolis
- State Indiana
- Postcode 46278
- Country United States
