Big Ray's East Peoria
401 S Main St, East Peoria, Illinois, 61611
Big Ray's in East Peoria is a popular spot for quick oil changes, with many customers praising the friendly and efficient staff, especially David. However, there are recurring complaints about aggressive upselling, inconsistent service quality, and some reports of unprofessional behavior. It's a convenient option, but customers should be wary of unnecessary add-ons.
We analyze 78 public reviews for Big Ray's East Peoria using our data models and filter out spam to highlight only authentic feedback.
Be prepared to decline extra services like engine flushes or cabin filter replacements if you aren't sure they are needed.
✓ What Works Well
- Fast and efficient service
- Friendly and helpful staff
- Convenient location
✗ Areas to Improve
- Aggressive upselling tactics
- Inconsistent service quality
- Reports of unprofessional behavior
- Do you offer discounts for healthcare workers?
- Is an appointment necessary?
- What is included in the premium oil change?
Fast, friendly, and professional.
They try to upsell too much.
Service quality is hit or miss.
- Category Automobile
- City East Peoria
- State Illinois
- Postcode 61611
- Country United States
