Food & Beverage · Coffee Shop

BIGGBY COFFEE

176 W River Valley, Newaygo, Michigan, 49337

Google Maps Updated: 17 May 2026
Authenticity Score: 82/100
About

Customers are split on this spot. Many love the friendly baristas and consistent drinks, calling it a go-to before work. However, a significant number of people complain about long wait times, especially during promotions. Some report inconsistent drink quality and cleanliness issues. Overall, it seems like a hit-or-miss experience depending on the shift.

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We analyze 76 public reviews for BIGGBY COFFEE using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 70/100
Pro Tip

Avoid visiting during BOGO promotional days if you are in a rush, as wait times can exceed 30 minutes.

Drive-thru available
BOGO deals on Wednesdays
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Consistent drinks when done right
  • Good bagel sandwiches

✗ Areas to Improve

  • Extremely long wait times
  • Inconsistent drink quality
  • Cleanliness concerns
Frequently Asked Questions
  • Why is the service so slow?
  • Are the drinks always this inconsistent?
  • Is the BOGO deal worth the wait?
User Feedback

Staff is super nice but management needs to hire more people.

My drink was perfect today, but last week it was just ice.

The cafe area needs a deep clean.