Bill Brown Ford
Automobile · Dealership Service

Bill Brown Ford

32222 Plymouth Rd, Livonia, Michigan, 48150

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Bill Brown Ford is widely praised for its sales team, with many customers highlighting the smooth and professional purchasing process. The service department also receives high marks for communication and helpfulness, though there are occasional complaints about wait times and specific repair issues. Overall, it is a highly recommended dealership.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Bill Brown Ford using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 82/100
Pro Tip

Ask for specific sales representatives like Rusty or Marty for a smooth experience.

Large inventory
Loaner cars available
Pros & Cons

✓ What Works Well

  • Professional sales team
  • Smooth purchasing process
  • Helpful service advisors

✗ Areas to Improve

  • Occasional long wait times
  • Some repair quality concerns
  • Communication gaps
Frequently Asked Questions
  • Do they offer loaner cars?
  • How long is the wait for service?
  • Are their service quotes accurate?
User Feedback

Rusty is fantastic to work with.

Service department is top-tier.

Great selection of vehicles.