Bill Kolb Jr. Subaru
252 NY-303, Orangeburg, New York, 10962
This dealership has a very split reputation. Many customers have had excellent, pressure-free buying experiences and praise the friendly sales and finance teams. However, there are significant complaints about the service department, including long wait times, poor communication, and issues with vehicle quality. It seems to be a place where the sales experience is often great, but the service and support after the sale can be frustrating.
We analyze 70 public reviews for Bill Kolb Jr. Subaru using our data models and filter out spam to highlight only authentic feedback.
Always get service agreements and warranty terms in writing before finalizing any purchase.
✓ What Works Well
- Pressure-free sales experience
- Friendly and knowledgeable staff
- Fair pricing
✗ Areas to Improve
- Poor service department communication
- Long wait times for service
- Issues with used vehicle quality
- Do you offer free loaner cars?
- Is the online price the final price?
- How long for a standard service?
Great sales team, but service is lacking.
Easy buying process, but watch out for service.
Friendly staff, but long waits.
- Category Automobile
- City Orangeburg
- State New York
- Postcode 10962
- Country United States
