Automobile · Chevrolet Dealership & Service

BILL ROBERTS CHEVROLET INC.

301 W Broadway St, Bolivar, Missouri, 65613

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

Bill Roberts Chevrolet in Bolivar is a dealership with a very mixed reputation. Many customers have had excellent experiences with the sales department, praising the friendly, no-pressure environment and the helpfulness of the staff. However, the service department is a frequent source of frustration, with numerous reports of poor communication, long wait times, and recurring mechanical issues that were not properly resolved. It seems to be a place where you might have a great time buying a car, but should be cautious about relying on them for complex repairs.

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We analyze 79 public reviews for BILL ROBERTS CHEVROLET INC. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

If you buy a car here, the sales experience is generally great, but consider using an independent shop for major repairs.

Vehicle Sales
Service Department
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • No-pressure buying experience
  • Good selection of vehicles

✗ Areas to Improve

  • Poor communication in the service department
  • Long wait times for service
  • Recurring mechanical issues
Frequently Asked Questions
  • Is the service department reliable?
  • Are they honest about repair needs?
  • Do they honor their warranties?
User Feedback

The sales process was smooth and easy.

They didn't fix the problem and I had to return multiple times.

The service department is overwhelmed and disorganized.