Billion Auto - Southtown (Chevrolet Buick)
47025 SD-44, Worthing, South Dakota, 57077
Customers generally praise the sales team for being friendly and low-pressure, especially when buying new vehicles. However, the service department is a mixed bag; while some find the staff helpful and efficient, others report significant issues with communication and follow-through. Management has faced criticism for being dismissive when problems arise after a sale. Overall, it's a spot that works for many, but some feel the after-sales support is lacking.
We analyze 70 public reviews for Billion Auto - Southtown (Chevrolet Buick) using our data models and filter out spam to highlight only authentic feedback.
Always call to verify your service appointment went through, as the app communication can be unreliable.
✓ What Works Well
- Friendly and helpful sales staff
- Efficient paperwork process
- Good service for routine maintenance
✗ Areas to Improve
- Poor management response to post-sale issues
- Inconsistent communication in service
- Some reports of overpricing
- Is the service department reliable for major repairs?
- Do they offer loaner vehicles?
- How is the communication regarding recall work?
Sales team is spot on and easy to work with.
Service department can be hit or miss.
Management needs to stand behind their sales better.
- Category Automobile
- City Worthing
- State South Dakota
- Postcode 57077
- Country United States
