3861 Long Prairie Rd, Suite 202, Flower Mound, Texas, 75028
billyGO is a mixed bag. Many customers love the friendly, knowledgeable technicians and the quick response times for emergencies. However, there is a significant amount of negative feedback regarding pricing, communication gaps, and missed appointments. Some customers feel they have been overcharged or misled, particularly regarding warranties and service plans. It is a company that can provide great service, but proceed with caution.
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Always get a written estimate before work begins and clarify if the service fee is waived if you proceed with the repair.
✓ What Works Well
✗ Areas to Improve
The technician was very polite and informative.
They saved me money by fixing the issue quickly.
Communication could be much better.