573 N 155th Plaza, Omaha, Nebraska, 68154
This GEICO office has a very mixed reputation. Some customers have had great experiences with specific agents who were helpful and saved them money. However, there are many complaints about the corporate-level customer service, difficult claims processes, and confusing website. It seems like a place where you might get a good rate, but you should be prepared for potential headaches if you ever need to file a claim or deal with corporate support.
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If you have a complex issue, try to work with a local agent rather than relying solely on the 800 number.
✓ What Works Well
✗ Areas to Improve
Great rates, but the claims process is a nightmare.
The website is very frustrating to use.
Some agents are great, but corporate support is lacking.