39 Colorado Ave, Frankfort, Illinois, 60423
Parents love the kid-friendly atmosphere and the staff's ability to make children feel comfortable, especially those with anxiety or special needs. The office is described as bright and fun, making dental visits feel like a treat. However, there are significant complaints regarding billing transparency and communication with the administrative staff. Despite the clinical praise, the business side of the practice leaves some parents feeling frustrated.
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Always request a written estimate of all costs, including hospital or anesthesia fees, before agreeing to major procedures.
✓ What Works Well
✗ Areas to Improve
Kids actually look forward to the dentist
Billing department is a major pain point
Great bedside manner with little ones