BJ's Automotive
2010 Donville Ave, Simi Valley, California, 93065
BJ's Automotive is a beloved family-owned shop in Simi Valley known for its personal touch and honest service. Customers love Sue and Brad for their straightforward communication and fair pricing. They are often described as a 'safety net' for those who don't know much about cars. While there have been a few complaints about diagnostic fees, the vast majority of reviews highlight a trustworthy and reliable experience.
We analyze 76 public reviews for BJ's Automotive using our data models and filter out spam to highlight only authentic feedback.
They are very thorough, so expect a diagnostic fee, but it's usually applied to the final repair cost.
✓ What Works Well
- Very friendly and family-oriented
- Honest and no-nonsense communication
- Clean and well-maintained shop
✗ Areas to Improve
- Diagnostic fees are mandatory
- Some customers feel the pricing is high
- Strict policies on estimates
- Do you offer AAA discounts?
- Can I get a free estimate?
- Do you work on European cars?
Sue is amazing and explains everything clearly.
They cleaned my engine bay for free, what a detail!
Honest mechanics are hard to find, but this is one.
- Category Automobile
- City Simi Valley
- State California
- Postcode 93065
- Country United States
