Black Hills Area Dental
200 Federal Ave, Rapid City, South Dakota, 57702
Patients generally praise the clinical team for being thorough and gentle, especially with children. However, there is a recurring frustration regarding billing transparency and the front desk's communication style. While many find the care top-notch, some feel the office pushes unnecessary procedures. Overall, it is a mixed bag of high-quality dental work versus administrative headaches.
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Always verify insurance coverage directly with your provider before the appointment, as the front desk may not be fully transparent.
✓ What Works Well
- Gentle with children
- Thorough exams
- Modern technology
✗ Areas to Improve
- Rude receptionists
- Billing disputes
- Pushy treatment plans
- Why was I charged for an exam I didn't need?
- Are they in-network with my insurance?
Great with kids
Billing is a mess
Dentist is skilled but front desk needs work
- Category Health & Medical
- City Rapid City
- State South Dakota
- Postcode 57702
- Country United States
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