Blakeney Smile Dentistry
9216 Ardrey Kell Rd, Suite 400, Charlotte, North Carolina, 28277
Patients consistently praise the hygienist Cheryl for her gentle, thorough, and professional care. While the clinical staff receives high marks for bedside manner, the front desk operations are a major pain point. Several reviewers reported significant issues with scheduling, billing errors, and poor communication. Despite these administrative hurdles, many patients remain loyal due to the quality of dental work.
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Request your specific hygienist by name when booking to ensure a consistent experience.
✓ What Works Well
- Exceptional hygienist care
- Gentle approach for anxious patients
- Thorough explanations
✗ Areas to Improve
- Poor front desk communication
- Inconsistent billing practices
- Scheduling mix-ups
- Is the office open on holidays?
- Why was my appointment canceled without notice?
Cheryl is a rockstar
Front desk needs better training
Great clinical care, bad admin
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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