14341 Blanco Rd, San Antonio, Texas, 78216
Patients generally have a high opinion of the clinical care provided by Dr. Cortes and his team, often describing the environment as serene and the care as exceptional. However, there are recurring complaints about the front office communication, specifically regarding phone responsiveness and billing transparency.
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They prefer communication via text or email over phone calls.
✓ What Works Well
✗ Areas to Improve
The clinical staff is amazing.
The front office is hard to communicate with.
They are very thorough with treatment plans.