Blooming Cactus Wellness
7801 Academy Rd NE, Building 2, Suite 104, Albuquerque, New Mexico, 87109
Patients generally love the providers, especially Nicole, describing her as knowledgeable, compassionate, and a great listener. The clinical care is highly rated. However, there is a recurring theme of frustration with the administrative staff, specifically regarding phone responsiveness, billing policies, and portal issues. While the medical care is top-notch, the front-office experience can be a major pain point for some.
We analyze 79 public reviews for Blooming Cactus Wellness using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent requests, but be prepared to follow up if you don't hear back.
✓ What Works Well
- Exceptional and caring medical providers
- Calm and welcoming office environment
- Comprehensive and thorough care
✗ Areas to Improve
- Difficult to reach the office by phone
- Strict and sometimes costly cancellation fees
- Occasional portal and scheduling glitches
- How do I get a call back from the front desk?
- Are there fees for missed appointments?
- Can I switch my primary care to this office?
Nicole is a gem, but the front desk is a headache.
Great medical care, but the admin side needs work.
The office is beautiful and the staff is friendly when you get them.
- Category Health & Medical
- Neighborhood Albuquerque
- City Albuquerque
- State New Mexico
- Postcode 87109
- Country United States
