Health & Medical · Health Insurance Provider

Blue Cross Blue Shield

700 Broadway, Denver, Colorado, 80203

Google Maps Updated: 14 May 2026
Authenticity Score: 95/100
About

The collective voice here is one of deep frustration and anger. Customers frequently report issues with claim denials, long hold times, and difficulty reaching a human representative. Many feel the company is a scam, citing poor customer service and opaque billing practices. While some have had issues resolved after public complaints, the general sentiment is overwhelmingly negative regarding the company's administrative efficiency and medical expertise.

Our Review Process
20
Most Relevant
17
Newest
18
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 15/100
Admin Efficiency 10/100
Pro Tip

Publicly posting your complaint on social media or review sites sometimes triggers a faster response from their support team.

High claim denial rate
Poor human support access
Pros & Cons

✓ What Works Well

  • None consistently reported

✗ Areas to Improve

  • Extremely poor customer service
  • Frequent claim denials
  • Long wait times and AI-only support
Frequently Asked Questions
  • Why was my in-network claim denied?
  • How can I speak to a real person?
User Feedback

Impossible to get a hold of anyone.

The claims process feels like a scam.

Billing is confusing and often incorrect.

Location Details
Street: 700 Broadway
Neighborhood: Capitol Hill
City: Denver
State: Colorado
Postcode: 80203
Country: United States
Location
700 Broadway, Denver, CO 80203
Quick Info
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