Blue Federal Credit Union - Dell Range
3810 Dell Range Blvd, Cheyenne, Wyoming, 82009
This branch is frequently criticized for long wait times and poor communication. While some members have had positive experiences with specific staff members, many others report feeling like 'just a number' and express frustration with the credit union's policies, especially regarding fraud and account management. The overall sentiment is that the institution has become less personal and more difficult to deal with since its merger.
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Try to visit during off-peak hours to minimize wait times.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Good for basic banking
✗ Areas to Improve
- Extremely long wait times
- Poor fraud resolution support
- Inconsistent communication
- Why does it take so long to see a teller?
- How can I get better support for fraud issues?
Service has declined since the merger.
Staff can be hit or miss.
Expect long waits for simple tasks.
- Category Financial Services
- City Cheyenne
- State Wyoming
- Postcode 82009
- Country United States
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