Other · Pool & Spa Retailer

Blue Lagoon Pools

3848 Penn Ave, Sinking Spring, Pennsylvania, 19608

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

Blue Lagoon Pools is a local business that many customers love for their friendly, knowledgeable staff, especially Laurie. They are often praised for their pool builds and hot tub service. However, there is a significant number of negative reviews regarding poor communication, unprofessionalism, and issues with pool installations. It seems like a company that can be great, but has some serious operational gaps.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
14
Lowest rating

We analyze 65 public reviews for Blue Lagoon Pools using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 60/100
Facilities 65/100
Pro Tip

If you are planning a major project, get everything in writing and maintain a clear paper trail.

Service: Inconsistent
Staff: Friendly
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Great pool builds
  • Helpful with chemicals

✗ Areas to Improve

  • Poor communication
  • Unprofessional service
  • Installation issues
Frequently Asked Questions
  • Do you offer weekly maintenance?
  • How long does installation take?
  • Are you open on Saturdays?
User Feedback

Laurie is amazing and super sweet.

They never returned my calls.

The installation was a nightmare.