Blue Ridge Health - Transylvania
29 W French Broad St, UNIT 203, Brevard, North Carolina, 28712
Patients generally appreciate the quality of care from the providers, who are often described as knowledgeable and caring. However, the administrative experience is a major pain point. Difficulty reaching the office by phone, long wait times, and confusing signage are common complaints. While the clinical side is strong, the office operations need significant improvement to match the quality of the medical care.
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Use the online patient portal for questions or prescription requests, as phone lines are often busy.
✓ What Works Well
- Knowledgeable and caring providers
- Affordable care options
- Good clinical outcomes
✗ Areas to Improve
- Very difficult to reach by phone
- Long wait times in office
- Confusing building signage
- Why can't I get through on the phone?
- How do I schedule a cleaning?
- Where is the office located?
The doctors are great, but the phone system is a nightmare.
I love my provider, but the admin side is frustrating.
Great care, but be prepared for a wait.
- Category Health & Medical
- City Brevard
- State North Carolina
- Postcode 28712
- Country United States
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