317 N King St, Hendersonville, North Carolina, 28792
Patients generally appreciate the personalized care and the time doctors take to listen. Many find the staff friendly and the portal system convenient. However, there are recurring complaints about billing errors, surprise charges, and difficulties with the call center/scheduling process.
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Clarify if your visit is considered 'preventative' or 'diagnostic' before the appointment to avoid unexpected billing.
✓ What Works Well
✗ Areas to Improve
Melissa Dewing is highly recommended
Portal is easy to use
Billing department is unresponsive