Health & Medical · Urgent Care

Bluegrass Urgent Care

625 Chestnut Dr, Walton, Kentucky, 41094

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Bluegrass Urgent Care in Walton is a mixed bag. While some patients have had excellent, quick experiences with friendly staff, a significant number of reviews highlight extreme wait times, poor communication, and rude administrative staff. The clinical care is often described as good when you finally see a doctor, but the process to get there is frequently frustrating and disorganized.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a choice, call ahead to check the current wait time before heading over.

Inconsistent wait times
High staff turnover complaints
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable doctors
  • Convenient walk-in option
  • Clean facility

✗ Areas to Improve

  • Extremely long wait times
  • Rude front desk staff
  • Poor communication regarding billing/insurance
Frequently Asked Questions
  • Why is the wait so long?
  • Do they accept my insurance?
User Feedback

Great doctor, terrible front desk.

Waited 2 hours for nothing.

They need to improve their scheduling.

Location Details
Street: 625 Chestnut Dr
City: Walton
State: Kentucky
Postcode: 41094
Country: United States
Location
625 Chestnut Dr, Walton, KY 41094
Quick Info
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