Bluestem Health - Kreshel Clinic
3100 N 14th St, Lincoln, Nebraska, 68521
This clinic has a loyal following for its long-term providers, who are often described as compassionate and knowledgeable. However, since the transition to Bluestem Health, many patients report a decline in service quality, specifically regarding communication, appointment availability, and administrative organization. The front desk staff is frequently cited as a major point of contention.
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Use the online patient portal for scheduling to bypass the long phone wait times.
✓ What Works Well
- Caring and knowledgeable long-term providers
- Sliding fee scale available
- Convenient patient portal
✗ Areas to Improve
- Long hold times and poor phone communication
- Difficulty scheduling appointments
- Rude and unprofessional front desk staff
- Are you accepting new patients?
- Why can't I reach anyone by phone?
Used to be great, now it's hard to get an appointment
Great doctors, but the office management is lacking
Expect long wait times on the phone
- Category Health & Medical
- City Lincoln
- State Nebraska
- Postcode 68521
- Country United States
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