BMG Family Physicians Group
400 Market Blvd, Suite 101, Collierville, Tennessee, 38017
Patients generally love the providers, especially Brittany Robertson, who is frequently praised for her compassion and listening skills. However, the office suffers from significant administrative issues, including long wait times, poor phone responsiveness, and billing discrepancies. It is a practice where the clinical care is excellent, but the office management is a major pain point.
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Use the patient portal for communication, as phone lines are often unresponsive.
✓ What Works Well
- Compassionate and attentive providers
- Excellent clinical care
- Easy to talk to
✗ Areas to Improve
- Long wait times
- Poor phone responsiveness
- Billing and insurance issues
- Why is the wait time so long?
- How do I get a human on the phone?
- Are you accepting new patients?
Brittany Robertson is the best
Great doctors, terrible office management
Wait times are unacceptable
- Category Health & Medical
- City Collierville
- State Tennessee
- Postcode 38017
- Country United States
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