Automobile · Dealership Service Center

BMW of Bloomfield Service Center

425 Bloomfield Ave, suite #100, Bloomfield, New Jersey, 07003

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

BMW of Bloomfield Service Center is highly praised for its exceptional service advisors, particularly Gina, Ahron, and Jorge. Many customers feel like they are treated like royalty and appreciate the clear communication and professional environment. However, there are some significant negative reviews regarding lost keys, poor communication, and billing issues, suggesting that while the service can be top-tier, it is not always consistent.

Our Review Process
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We analyze 76 public reviews for BMW of Bloomfield Service Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 75/100
Pro Tip

Ask for Gina or Ahron if you want a highly recommended service advisor.

BMW Certified
Loaner Vehicles
Pros & Cons

✓ What Works Well

  • Exceptional service advisors
  • Professional and welcoming environment
  • Clear communication and updates

✗ Areas to Improve

  • Reports of lost keys
  • Inconsistent communication
  • Billing and pricing disputes
Frequently Asked Questions
  • Do you provide loaner cars?
  • How long does a typical service take?
  • Do you offer video updates?
User Feedback

Gina is the gold standard of customer care.

They treat you like family.

I've had bad experiences with their service department.