BMW of Jackson Service Center
1685 High St, Jackson, Mississippi, 39202
The service center receives mixed reviews. Many customers appreciate the professional and knowledgeable service advisors like Jack and Josh, noting that they feel well-cared for. However, there are frequent complaints about long wait times, difficulty reaching staff by phone, and occasional issues with service quality or communication. Some customers feel the pricing is high and that the service doesn't always meet luxury expectations.
We analyze 76 public reviews for BMW of Jackson Service Center using our data models and filter out spam to highlight only authentic feedback.
If you can't reach them by phone, try emailing your service advisor directly or visiting in person.
✓ What Works Well
- Professional and knowledgeable advisors
- Clean and comfortable waiting area
- Good loaner vehicle program
✗ Areas to Improve
- Difficulty reaching staff by phone
- Long wait times for service
- High pricing
- Why is it so hard to get someone on the phone?
- Are these prices justified?
- Can I get an update on my vehicle?
Jack was professional and courteous.
I waited 4 hours for an oil change.
They didn't return my calls.
- Category Automobile
- City Jackson
- State Mississippi
- Postcode 39202
- Country United States
