Automobile · Auto Repair

BMW of Meridian Service

2821 N Hills St, Meridian, Mississippi, 39305

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Firestone Complete Auto Care in Meridian has a highly polarized reputation. While some customers praise the friendly and helpful staff, particularly in urgent situations, a significant number of reviews report poor service quality, long wait times, and issues with communication and transparency. Many customers feel the dealership is unprofessional and lacks coordination, leading to frustration and distrust. It is a well-known local business, but service experiences can be inconsistent.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for BMW of Meridian Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

If you have a service appointment, call ahead to confirm your spot and ask for a clear timeline for your repairs.

Tire specialist
Full service auto care
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff (in some cases)
  • Good for urgent situations
  • Convenient location

✗ Areas to Improve

  • Poor service quality and communication
  • Long wait times
  • Issues with transparency and pricing
Frequently Asked Questions
  • Do you offer oil changes?
  • How long does an alignment take?
  • Is the service department reliable?
User Feedback

Hit or miss, mostly miss lately.

Friendly staff, but communication needs work.

Be prepared for potential wait times.