12605 Poway Rd, ste a, Poway, California, 92064
Bob Francy's State Farm agency is highly regarded for its friendly, professional, and responsive team. Clients frequently mention feeling like family and appreciate the team's willingness to go above and beyond to help with insurance needs. Staff members like Krystal Rivera, Rob Ward, and Linsie are often highlighted for their expertise and kindness. While there are some reports of communication issues or administrative errors, the vast majority of feedback is positive, with many clients recommending this office for its personalized service and commitment to their needs.
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The agency is very responsive; if you have a complex insurance need, they are well-equipped to handle it with a personalized touch.
✓ What Works Well
✗ Areas to Improve
They treat you like family.
Krystal is amazing.
Very professional and kind.