Bob Ward - State Farm Insurance Agent
1672 W McClain Ave, Scottsburg, Indiana, 47170
Customers generally love the local, family-like vibe of this office. Many reviewers highlight the team's responsiveness and their active role in community events, which builds strong trust. While most find the staff helpful and professional, a few folks have had frustrating experiences with claim communication and slow follow-ups. Overall, it is seen as a reliable spot for insurance needs, with many long-term clients feeling well-supported.
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The office is highly active in local events; stopping by during a community day is a great way to meet the team in person.
✓ What Works Well
- Friendly and community-focused staff
- Responsive to routine inquiries
- Competitive rates for many clients
✗ Areas to Improve
- Occasional lack of follow-up on messages
- Some frustration with claim handling
- Inconsistent communication during busy periods
- Can you help me with a quote for a new policy?
- Why haven't I received a return call regarding my claim?
The team feels like family and truly cares.
They are very involved in local community events.
Sometimes it is hard to get a call back when you really need it.
- Category Financial Services
- City Scottsburg
- State Indiana
- Postcode 47170
- Country United States
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