Automobile · General Auto Repair

Bob's Automotive

1514 S Enterprise Ave, Springfield, Missouri, 65804

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Bob's has a loyal following that appreciates their straightforward, no-nonsense approach. Long-time customers swear by their honesty and fair pricing. That said, some newer visitors find the owner a bit rough around the edges, and there are complaints about diagnostic accuracy. It's a classic local shop where you get what you pay for.

Our Review Process
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Highest rating
17
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We analyze 74 public reviews for Bob's Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

If you are on a budget, ask them if you can supply your own parts; they are often flexible.

Long-term local business
Shuttle service for out-of-towners
Pros & Cons

✓ What Works Well

  • Long-standing reputation for honesty
  • Fair pricing for most repairs
  • Willingness to explain issues

✗ Areas to Improve

  • Owner can be perceived as rude or dismissive
  • Mixed reviews on diagnostic accuracy
  • Shop environment is not for everyone
Frequently Asked Questions
  • Do they allow customers to bring their own parts?
  • Is the owner really as grumpy as people say?
  • Can they handle older vehicle models?
User Feedback

They've kept my family's cars running for 20 years.

The owner is a bit rough, but he gets the job done.

Get a second opinion if you're unsure about a big repair.