Bon Secours Community Hospital
160 E Main St, Port Jervis, New York, 12771
This hospital receives highly polarized reviews. Many patients report excellent, compassionate care, praising the nurses and doctors for their professionalism and empathy. Conversely, a significant number of reviews highlight severe issues, including long wait times, perceived incompetence, poor communication, and cleanliness concerns. The experience seems to vary wildly depending on the department and the specific staff on duty.
If you are in the ER, be prepared for long waits and advocate for yourself or your loved one clearly and calmly to ensure your needs are being met.
✓ What Works Well
- Compassionate and professional nursing staff
- Effective emergency care (for some)
- Clean facility (in some areas)
✗ Areas to Improve
- Extremely long wait times in the ER
- Inconsistent communication
- Concerns about cleanliness and staff training
- Why is the wait time so long?
- How can I get better communication about my care?
The care I received was life-saving.
I waited for hours and felt ignored.
The experience depends entirely on who is working.
- Category Health & Medical
- City Port Jervis
- State New York
- Postcode 12771
- Country United States
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