11601 Iron Bridge Rd, Suite 117, Chester, Virginia, 23831
This practice has a mixed reputation. While many patients love their specific providers and appreciate the care they receive, there are frequent complaints about the administrative side, particularly the call center, difficulty getting appointments, and billing issues. The turnover of physicians is also a major point of frustration for long-term patients.
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Use the patient portal for communication, as the call center is often reported as unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Rose is excellent.
The call center is a nightmare.
I feel like a number here.