Bon Secours - Southampton Medical Center
Health & Medical · Hospital

Bon Secours - Southampton Medical Center

100 Fairview Dr, Franklin, Virginia, 23851

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

This hospital is a source of significant community debate. While some patients report life-saving, compassionate care, others describe a nightmare experience with long wait times, unprofessional staff, and poor communication. It is clearly a facility with major consistency issues.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 35/100
Pro Tip

If you have a non-emergency need, consider other options in the region if possible.

Emergency department
Robotic surgery
Pros & Cons

✓ What Works Well

  • Some excellent nurses
  • Life-saving care
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Unprofessional staff
  • Poor communication
Frequently Asked Questions
  • Is it better to drive to Suffolk?
  • Why are wait times so long?
User Feedback

Hit or miss.

Some staff are amazing, others are not.

Needs better management.

Location Details
Street: 100 Fairview Dr
City: Franklin
State: Virginia
Postcode: 23851
Country: United States
Location
100 Fairview Dr, Franklin, VA 23851
Quick Info
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