Bon Secours Urgent Care, Towne Center
11603 Midlothian Tpke, Towne Center, Midlothian, Virginia, 23113
This urgent care center receives mixed reviews, with many patients praising the kind and efficient staff, while others report long wait times and inconsistent care. The online booking system is generally appreciated, though some find it doesn't always guarantee a timely visit. The quality of care seems to vary by provider, with some being highly compassionate and others perceived as dismissive. Overall, it's seen as a convenient option, but one that can be hit-or-miss depending on the day.
We analyze 79 public reviews for Bon Secours Urgent Care, Towne Center using our data models and filter out spam to highlight only authentic feedback.
Try to book the earliest appointment of the day to minimize the risk of long wait times.
✓ What Works Well
- Kind and efficient staff
- Convenient online booking
- Clean and well-maintained facility
✗ Areas to Improve
- Long and unpredictable wait times
- Inconsistent provider bedside manner
- Administrative issues with walk-ins
- Why is the wait time so long even with an appointment?
- Are walk-ins accepted?
- Why was I turned away before closing?
The staff was so kind and patient.
I waited hours even with an appointment.
Great care, but the administrative side is frustrating.
- Category Health & Medical
- Neighborhood Midlothian
- City Midlothian
- State Virginia
- Postcode 23113
- Country United States
