Bone and Joint Specialists
4800 Highland Rd, Ste 2, Waterford Township, Michigan, 48328
This practice receives mixed reviews. While many patients are satisfied with the surgical outcomes and the doctors' expertise, there are significant complaints regarding office staff, billing, and communication. The physical therapy department also has polarized feedback, with some finding it effective and others feeling dissatisfied.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Skilled surgeons
- Convenient location
- Effective physical therapy for some
✗ Areas to Improve
- Rude office staff
- Billing and insurance issues
- Communication gaps
- Why is it so hard to get a call back?
- Is the physical therapy effective?
Great doctors, but the office staff is a nightmare.
Surgery went well, but the billing is a mess.
PT was helpful, but the therapist was rude.
- Category Health & Medical
- City Waterford Township
- State Michigan
- Postcode 48328
- Country United States
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