Retail & Malls · Bookstore
Books-A-Million
6143 US-98, #40, Hattiesburg, Mississippi, 39402
Google Maps
Updated: 20 May 2026
Authenticity Score: 79/100
About
This bookstore is a beloved local spot for many, offering a great selection and a cozy coffee shop. However, customers frequently express frustration with aggressive membership sales tactics, understaffing, and poor store organization. While many enjoy the atmosphere, the business practices and service levels often leave a sour taste.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Books-A-Million using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
85/100
Crowd Management
60/100
Pro Tip
Check online for stock before heading in to save time.
Pros & Cons
✓ What Works Well
- Great book selection
- Cozy coffee shop
- Friendly staff
✗ Areas to Improve
- Aggressive membership sales
- Understaffed
- Poor organization
Frequently Asked Questions
- Do you have this book in stock?
- Is the membership worth it?
- Why are the lines so long?
User Feedback
Love the coffee and books
Sales tactics are annoying
Needs more staff
Quick Info
- Category Retail & Malls
- City Hattiesburg
- State Mississippi
- Postcode 39402
- Country United States
More Retail & Malls
More in Hattiesburg
