Books-A-Million
450 Cornerstone Blvd, Hot Springs, Arkansas, 71913
This bookstore is a beloved local spot for many, offering a great selection and a cozy atmosphere. However, there is a recurring theme of aggressive upselling for magazine subscriptions that leaves many customers feeling scammed. While the staff is often praised, the checkout experience is a major point of contention.
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Decline the 'free' magazine offers at checkout to avoid unexpected charges on your credit card.
✓ What Works Well
- Great book selection
- Cozy atmosphere
- Helpful staff
✗ Areas to Improve
- Aggressive subscription upselling
- High prices
- Checkout issues
- Is the membership worth it?
- Do you have this book in stock?
- Why was I charged for a magazine?
Love the books, hate the subscription pressure.
Great place to browse, but be careful at the register.
Staff are generally very helpful.
- Category Retail & Malls
- City Hot Springs
- State Arkansas
- Postcode 71913
- Country United States
