Retail & Malls · Bookstore
Books-A-Million
5555 Youngstown Warren Rd, Unit 660, Niles, Ohio, 44446
Google Maps
Updated: 20 May 2026
Authenticity Score: 70/100
About
This location is a convenient stop for mall shoppers, offering a solid selection of books and manga. While many customers appreciate the friendly staff and clean environment, others have reported issues with store organization and aggressive membership upselling. It's a reliable spot for most, though some find the pricing and return policies frustrating.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
15
Lowest rating
We analyze 65 public reviews for Books-A-Million using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
75/100
Crowd Management
65/100
Pro Tip
Check the 'under $5' section near the front for hidden gems.
Eastwood Mall location
Manga focus
Pros & Cons
✓ What Works Well
- Friendly staff
- Good manga selection
- Clean store
✗ Areas to Improve
- Aggressive membership sales
- Confusing organization
- Inconsistent return policies
Frequently Asked Questions
- Do you have this series?
- Can you order this for me?
- What are the membership perks?
User Feedback
Staff is spot on.
Great bang for the buck with sales.
Organization needs work.
Quick Info
- Category Retail & Malls
- Neighborhood Eastwood Mall
- City Niles
- State Ohio
- Postcode 44446
- Country United States
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