Retail & Malls · Bookstore
Books-A-Million
2500 Milton Ave, Suite 103, Janesville, Wisconsin, 53545
Google Maps
Updated: 20 May 2026
Authenticity Score: 75/100
About
Books-A-Million is a popular spot for book lovers, offering a wide selection of books, games, and gifts. While many customers appreciate the friendly staff and organized store, others have reported issues with customer service, pricing discrepancies, and inventory accuracy. It's a solid bookstore, but experiences can vary.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
19
Lowest rating
We analyze 69 public reviews for Books-A-Million using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
70/100
Pro Tip
Check the website for availability before you go, but be aware that in-store prices may differ.
Wide selection
Membership program
Pros & Cons
✓ What Works Well
- Wide selection of books and games
- Friendly and helpful staff
- Clean and organized store
✗ Areas to Improve
- Inconsistent customer service
- Pricing discrepancies
- Inventory accuracy issues
Frequently Asked Questions
- Do you have this book in stock?
- Is the membership worth it?
- Why is the price different from the website?
User Feedback
Great bookstore
Staff is hit or miss
Love the selection
Quick Info
- Category Retail & Malls
- Neighborhood Janesville
- City Janesville
- State Wisconsin
- Postcode 53545
- Country United States
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