Borger Smiles
1331 W Wilson St, Borger, Texas, 79007
Patients generally praise Dr. Martinez for his clear communication and gentle touch, often noting he eases their dental anxiety. While the clinical care is highly rated, the office suffers from significant administrative issues. Many reviews highlight long wait times, frequent appointment cancellations, and poor communication from the front desk. Despite the clinical success, the operational side leaves many feeling frustrated.
Request morning appointments to avoid the afternoon backlog that often plagues this office.
✓ What Works Well
- Dr. Martinez is patient and explains procedures well
- Painless extractions and fillings
- Friendly and compassionate clinical staff
✗ Areas to Improve
- Frequent last-minute appointment cancellations
- Long wait times in the office
- Poor administrative communication and billing errors
- Why are appointments canceled so often?
- Is the office under new management?
Clinical care is spot on, but the front office is a mess.
Dr. Martinez is a gem, but the scheduling is a nightmare.
Great for kids, but be prepared for long waits.
- Category Health & Medical
- City Borger
- State Texas
- Postcode 79007
- Country United States
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