Borland Groover Baptist Medical Center Beaches Office
1375 Roberts Dr, Suite 204, Jacksonville Beach, Florida, 32250
This office receives mixed reviews. While many patients praise the clinical skill of the doctors and the professionalism of the nursing staff, there are significant complaints regarding administrative communication, long wait times, and difficulty reaching a human by phone. Patients who have a smooth experience are very happy, but those who encounter administrative hurdles find the process frustrating.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble with prep prescriptions, try calling the pharmacy directly to see if they have received the order.
✓ What Works Well
- Professional and skilled doctors
- Clean and modern facility
- Good clinical outcomes
✗ Areas to Improve
- Very difficult to reach by phone
- Long wait times for appointments
- Inconsistent administrative communication
- How do I get a prep prescription?
- Why is it so hard to reach someone?
The doctor was great, but the office staff is a nightmare.
I had to wait an hour to be seen.
Great clinical care, but poor communication.
- Category Health & Medical
- City Jacksonville Beach
- State Florida
- Postcode 32250
- Country United States
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