2712 E Lincoln St, Bloomington, Illinois, 61704
Bortell Animal Hospital is widely praised for its compassionate care, especially during difficult end-of-life decisions. Many clients have been loyal for decades, citing the staff's kindness and the doctors' expertise. However, there are some reports of poor communication and unhelpful front-desk staff, which have led to frustration for some long-term clients.
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If you have a long-standing relationship with the clinic, try to speak directly with the vet if you encounter front-desk issues.
✓ What Works Well
✗ Areas to Improve
Vets are very caring
Staff can be hit or miss
Great for routine and emergency care