Boston Direct Health
Health & Medical · Concierge Medicine & Aesthetics

Boston Direct Health

18 Newbury St, Floor 5, Boston, Massachusetts, 02116

Google Maps Updated: 13 May 2026
Authenticity Score: 95/100
About

Boston Direct Health is highly praised for its personalized, concierge-style care. Patients appreciate the responsiveness of the staff and the holistic approach taken by Dr. Zivich. The office is described as modern and welcoming, and the aesthetic services are also well-regarded. While there are very few negative reviews, the overall sentiment is one of high satisfaction with the quality and accessibility of care.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
19
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 90/100
Pro Tip

Consider the concierge membership if you value high accessibility and personalized care.

Concierge-level responsiveness
Holistic medical approach
Pros & Cons

✓ What Works Well

  • Highly responsive and accessible
  • Personalized and holistic care
  • Modern and welcoming office

✗ Areas to Improve

  • Limited negative feedback
  • Some aesthetic services may feel rushed
Frequently Asked Questions
  • Is the concierge membership worth it?
  • What aesthetic services do they offer?
User Feedback

Best medical experience in Boston

Staff is incredibly patient and helpful

Dr. Zivich truly cares about his patients

Location Details
Street: 18 Newbury St, Floor 5
Neighborhood: Back Bay
City: Boston
State: Massachusetts
Postcode: 02116
Country: United States
Location
18 Newbury St Floor 5, Boston, MA 02116
Quick Info
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