204 Worcester St, Wellesley, Massachusetts, 02481
Boston Vision in Wellesley is a large, multi-specialty practice that receives mixed reviews. Many patients appreciate the efficiency, advanced technology, and the expertise of doctors like Dr. Brenner and Dr. Finkelstein. However, there are recurring complaints about administrative issues, including scheduling errors, long wait times, and poor communication. Some patients feel the practice has become too large and impersonal, leading to a decline in the quality of service.
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If you have a complex issue, try to see one of the senior doctors; they are highly regarded for their expertise.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a nightmare.
They really know their stuff, but the service is frustrating.
I've had enough of the poor communication.