Botwin Eye Group & Oculus Optical - Downtown
125 W Water St, empty, Santa Fe, New Mexico, 87501
Botwin Eye Group is highly regarded for its professional, thorough eye exams and high-end frame selection. Many patients appreciate the expertise of the doctors and the sleek, modern office environment. However, there are recurring complaints about the high cost of services, long wait times for appointments, and occasional reports of cold or dismissive customer service from the front-of-house staff, which contrasts with the high-quality clinical care.
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Ask for a clear breakdown of all costs, including any required scans, before your appointment to avoid surprises.
✓ What Works Well
- Thorough and professional eye exams
- High-end, unique frame selection
- Sleek and modern office
✗ Areas to Improve
- High costs and hidden fees
- Long wait times for appointments
- Occasional cold or dismissive staff
- Do you accept my insurance?
- How long is the wait for an exam?
Top-notch clinical care.
The frames are beautiful but expensive.
Staff can be hit-or-miss.
- Category Health & Medical
- City Santa Fe
- State New Mexico
- Postcode 87501
- Country United States
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