Bourassa Law Group
730 17th St, Ste 320, Denver, Colorado, 80202
The Bourassa Law Group presents a highly polarized client experience. Many clients praise the intake process, specifically mentioning Cary for his kindness and professionalism. However, a significant number of clients report severe issues with communication, high attorney turnover, and a lack of transparency regarding case progress. Several reviewers feel that the firm is more interested in settlements than in fighting for the client's best interests, leading to frustration and feelings of being 'taken advantage of.' While some clients have had successful outcomes, the overall sentiment is marred by reports of poor responsiveness and inconsistent service quality.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The intake process is highly praised, but ensure you have a clear understanding of who will be handling your case long-term.
✓ What Works Well
- Professional and kind intake staff
- Some successful settlement outcomes
- Responsive to initial inquiries
✗ Areas to Improve
- High attorney turnover
- Poor communication and lack of updates
- Perceived focus on quick settlements over client needs
- Why is my attorney changing again?
- How do I get an update on my case?
- Is the settlement amount fair?
Cary was great, but the legal team was disappointing.
They don't explain the process well.
I felt like just another case number.
- Category Professional Services
- City Denver
- State Colorado
- Postcode 80202
- Country United States
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